Shipping Policy

At Narcissus, every piece is more than jewelry — it is a story. From careful crafting to secure delivery, we ensure your experience is seamless, transparent, and refined.

Order Processing & Handling

Each Narcissus order is prepared with precision and care. Once your order is placed, our team begins a detailed process that includes quality inspection, secure packaging, and shipment preparation.

Orders are typically processed within 1–3 business days. During this time, every item is checked to ensure it meets our design and craftsmanship standards — because we believe every detail matters.

Please note that during peak seasons, holidays, or promotional events, processing times may extend slightly. However, we always prioritize efficiency without compromising quality.

Shipping Destinations

We proudly offer worldwide shipping, allowing customers across the globe to experience the artistry of Narcissus.

Whether you are in North America, Europe, or beyond, we strive to deliver your order safely and efficiently.

Estimated Delivery Time

  • United States: 7–12 business days
  • Europe: 7–15 business days
  • Canada & Australia: 8–16 business days
  • Rest of World: 10–20 business days

Delivery times may vary depending on customs, local logistics, and seasonal demand.

Shipping Fees

Shipping costs are calculated at checkout based on your location and selected delivery method.

We occasionally offer free shipping promotions on qualifying orders — be sure to subscribe for updates.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to monitor your package in real time.

Tracking updates may take 1–3 days to appear after shipment, depending on the carrier. If you experience delays in tracking updates, please rest assured your package is in transit.

Packaging Experience

At Narcissus, packaging is part of the experience. Each piece is thoughtfully wrapped to reflect the elegance and uniqueness of our brand.

Whether it’s a gift or a personal purchase, your jewelry will arrive in a presentation-ready package — secure, refined, and memorable.

Customs & Duties

International orders may be subject to customs duties or import taxes, depending on your country’s regulations.

These fees are the responsibility of the customer and are not included in the product or shipping price.

Delays & Exceptions

While we strive for timely delivery, certain factors may cause delays:

  • Customs inspections
  • Weather conditions
  • Carrier disruptions
  • Holiday demand

Important Shipping Notes

  • Please ensure your shipping address is accurate before placing your order
  • Orders cannot be modified once shipped
  • We are not responsible for lost packages due to incorrect address information
  • Delivery dates are estimates, not guarantees

Need Assistance?

Our support team is here to help with any shipping inquiries, tracking issues, or delivery concerns. We are committed to providing a smooth and reassuring experience from checkout to delivery.

Email: service@narcissus.store

Phone: +1 323 247 7818

Website: narcissus.store

From our atelier to your doorstep — every detail is handled with care, precision, and intention.